My church just finished hosting the Global Leadership Summit from Willowcreek Community Church. While we were a satellite location, there was still a great deal to do. When you invite leaders into your environment, they come with issues that other people don’t:
1. They are REALLY tired.
2. They are REALLY curious.
3. They are looking for something they can REALLY use.
So how do you address these? For starters, make sure that they are welcomed and feel like you have planned for them. Fatigue can make little things seem big – both good and bad. Since they are curious, have your facilities open and accessible for them. Have your best people scattered around and able ask questions. I was asked “how many chairs in here normally, and at what point do people think its full. This leader wasn’t looking for “80% is full”, he wanted to see if that 80% rule was true for us. I hooked him up with our person who counts every week. We also set up our room with tables instead of rows of seating – this way the leaders could talk about what they were learning and process it with team members. This enabled them to figure out what they could actually act upon as they were processing.
While this was a leadership conference, the leaders in your organization have the same issues. What are you doing to meet them where they are?