16. Be aware of the balance and flow of polarities that exist for your team. Remember that too much team can be just as bad as not enough. Allow for individual self-expression within the team. Teams are not problems to solve, they are a mass of polarities to manage (see Bruce Johnson’s “Polarity Management”)
17. Your team is a strong as its weakest link. A good team makes efforts to cover, improve, or strengthen its deficiencies. Read “The Goal” by Eli Goldratt to understand more about the “theory of constraints.”
18. Effective teams engage in constructive disagreement around content with a ‘yes and not a ‘yes but’ attitude.
19. Listening is key.
20. Know thyself – what you can contribute to the team and what others can contribute that doesn’t come naturally to you.
21. In teams, seek to ‘pull in’ the outliers, the mavericks, those who we tend to exclude. Everyone has something important to offer the team – find it.